Privacy Policy & Data Standards

01. Corporate Entity & Scope

This Privacy Policy applies to Sochona Digital & AI Systems ("Sochona," "we," "our," or "us"), operating the primary web property sochona.net and all associated digital infrastructure, APIs, and client portals.

We are committed to operating with complete institutional integrity and compliance with the Information Technology Act, 2000 (India) and global privacy frameworks.

02. Proprietary Data Sovereignty

As an engineering firm specializing in AI and automation, we maintain strict data isolation boundaries:

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  Zero Public Model Training: We do not use your proprietary business records, transcripts, or private lead data to train public AI models.
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  Client Data Siloing: When custom automated workflows or mini-CRMs are deployed, your databases remain sovereign and under your exclusive control.
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  No Data Commercialization: We do not sell, rent, or trade client information to data brokers under any circumstances.

03. Tracking & Attribution

To measure marketing effectiveness and eliminate ad spend waste, we deploy vetted telemetry tools:

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  Google Analytics (GA4): Aggregated behavioral telemetry to evaluate page performance.
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  Meta Pixel & CAPI: Server-level event signals deployed to measure cross-platform ad relevance and reduce CAC.

You can manage your ad personalization directly through Google Ad Settings and Facebook Ad Preferences.

04. Your Rights & Inquiries

Regardless of your geographic location, you retain the right to request an audit of the personal information we maintain, request corrections, or request complete removal of your records.

To submit a formal data inquiry, contact our compliance desk directly at connect@sochona.net.